This is an On-Demand Course. You Can Also Bring This Course to Your Organization and Train Your Entire Team. For more information, call 1-844-538-2574. Note: Course access is activated 24 hrs. after payment has been received.
Conflict is a necessary part of our personal growth and development. It only becomes an issue when the people involved cannot work through it. When this happens, negative energy can result, causing hurt feelings and damaged relationships. This online course will teach you how to resolve conflict and gain positive results.
At the end of this course, you will understand what conflict is all about. You will be able to identify the different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will know how to use supporting skills, such as communication, active listening, and body language.
Conflict Resolution: Getting Along in the Workplace
The course will provide all curriculum information necessary to demonstrate the value of the seminar.