This is an On-Demand Course. You Can Also Bring This Course to Your Organization and Train Your Entire Team. For more information, call 1-844-538-2574. Note: Course access is activated 24 hrs. after payment has been received.
In this online course, you will learn how to approach difficult conversations or interactions with a plan.
Dealing with difficult people is something that most of us will experience at one time or another in our lives. Upon completion of this course, you will be able to recognize how your own attitudes and actions affect others; find new and effective techniques for dealing with difficult people; be familiar with some techniques for managing and dealing with anger; and develop coping strategies for dealing with difficult people and difficult situations.
Dealing with Difficult People
This course will provide all curriculum information necessary to demonstrate the value of the seminar.